Warranty
At Expert Connect, we stand behind the quality of our products. Every purchase comes with a 2-Year Limited Warranty to give you peace of mind.
Coverage
- This warranty covers defects in materials and workmanship under normal use during the warranty period.
- The warranty period is 2 years from the original date of purchase.
- During this time, Expert Connect will repair or replace, at no additional cost, any product or component found to be defective.
What’s Included
✔ Manufacturing defects
✔ Electrical or mechanical failures under normal use
✔ Replacement of defective parts or full product exchange (at our discretion)
What’s Not Included
✘ Damage from misuse, accidents, or improper installation
✘ Normal wear and tear (e.g., scratches, cosmetic damage)
✘ Unauthorized modifications or third-party repairs
✘ Consumables and accessories not sold directly by Expert Connect
Warranty Service
- Contact our support team at info@expertcom.com or call 562-630-3001.
- Provide proof of purchase, product model, and a description of the issue.
- Our team will guide you through troubleshooting, return authorization, or
replacement procedures.
- Customers are responsible for shipping the product back; Expert Connect will cover return shipping for approved warranty claims.
Additional Notes
- This warranty applies only to products purchased directly from Expert Connect or authorized resellers.
- Any implied warranties are limited to the same 2-year duration.
- Some states may not allow limitations on implied warranties, so these may not apply to you.